Was really on point with the work that was needed and very respectful.. Tayven
The driver Vincent was very courteous and great conversation for our hour and 45 minute ride. Great experience, for a messed up situation.
They were the only company with the balls to come pick my rig up off the Atchafalaya Bridge last night after several companies refused. It was a precarious situation because drivers would not move over. Even as the tow truck pulled up, another Volvo almost hit the tow truck. Juan and RJ were great to work with and were patient while my dispatcher slowly got the payment secured. Even got a better deal on the trailer brake repair than what TA was going to charge the company.
Great service, fair people, they know what they doing ...
Gerald’s was responsible for towing my 42 ft RV. The staff was respectful and helpful during my experience
Gerald’s towing is the best in the area! They provided excellent towing of our 40’ Diesel pusher RV. Our RV broke down on I-10 near Scott LA and Gerald’s towing showed up in the dark, put up safety lights and cones to ensure we were safe from harm from big trucks speeding by. The professionalism of Gerald’s staff’s expertise was incomparable. They knew their job and did it well. Gerald’s son and grandson run a great crew. They are the best in the industry for miles and miles away. Our RV was towed to their shop and they were diligent about getting our RV fixed and running. We felt safe during our stay on the lot and were treated like royalty. Very kind, caring, responsive and respectful crew at Gerald’s. Trust them with your valuable Rig, you will not be disappointed.
Was in the Lafayette area when my truck decided not to regen. I limped over, they hooked the computer up to my truck, diagnosed, and then forced a regen. In and out, quick service and the cost was super reasonable. Thanks again! Would def recommend for truck maintenance.
Fast response, the mechanic Tayven was friendly and helpful, explaining the problem and fixing it. Service with a smile Good experience I recommend
I just want to appreciate Eric the tow truck driver and his colleague that was driving the traffic sign. Great attitude. They treated me like family. My truck rear drive shaft broke of at I-10 east bound at university in laffayette LA. when I called geralds on Sunday afternoon they came fast and got my truck off the interstate to the shop (geralds). Nice guys. Although my truck is yet to be repaired but I'm just thankful for the way I was treated by these guys.
Tayven and Edgar had done a legendary work on my truck. Saved my days. I really appreciate for their efforts and kindness. 👍🏻✅
Gerald's mechanics build relationships with you. They stop what they are doing to help you in a time of need. Great guys to work with. I have no desire to use anyone else
These guys really came in clutch!!! I stopped at the Loves truck stop because I’d lost trailer brakes, and their shop was backed up for hours. Tayven was calling me within minutes, and stayed in touch the whole time. I don’t know how many places he had to go to get my part, but he did what he had to do to get me going. Great communication, and great service. I will be recommending Gerald’s Towing to my friends and family out here on the road. Thanks Guys!!!
Best towing companie i've ever worked with, these guys were verry helpful
Superb service! Tow truck Driver Jay was perfect. Mike diagnosed my problem over the phone and repaired my truck in less than an hour. After 2 roadside techs from the Loves truck stop couldn’t find the problem. Great job from start to finish at Gerald’s
Came through Scott, LA last week at about 100 degrees Fahrenheit in our motorhome heading home to Panama City, FL and encountered emergency when our generator stopped putting out power needed for AC operation. We had our Autistic son with multiple medical issues traveling with us needing the AC to work. Matt was the mechanic who immediately realized the difficult situation we found ourselves in, and he identified the problem and was able to get it fixed within a few minutes- very knowledgeable, professional and courteous throughout .Thanks to his help we made it home safely without any medical emergencies. Thanks for the great problem-solving skills and service applied Matt! Attila and Kim
I called needing a tow as my semi was stuck in soft mud. Within 90 minutes they arrived and in 10 minutes I was free from the mud. Thanks so much to Cody for the professional service and getting me back on the road.